GlambyAileen Ventures (“GlambyAileen,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website GlambyAileen.com (the “Site”) or purchase our digital products and services.

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the collection and use of your information as described herein.

1. Information We Collect

We collect several types of information from and about you:

1.1 Personal Identification Information

When you make a purchase, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Billing address

  • Phone number (including WhatsApp number)

  • Payment information (processed by third-party gateways; we do not store full payment details)

1.2 Custom Service Information

For products like the Virtual Personal Shopper Kit, we collect:

  • Body measurements (chest, waist, hips, inseam, etc.)

  • Inspiration photos you upload

  • Style preferences and fit notes

  • Fabric or trim requests

1.3 Automatically Collected Information

When you visit our Site, we automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages you visit and time spent on our Site

  • Referring website URLs

  • Cookies and similar tracking technologies (see Section 8)

1.4 Information from Third Parties

If you log in via social media or interact with our payment providers, we may receive information from those platforms in accordance with their privacy policies.

2. How We Use Your Information

We use your personal data for the following purposes:

 
 
Purpose Legal Basis (for GDPR/NDPR compliance)
To process and deliver your digital product purchases (including sending download links and access credentials) Contract performance
To provide custom services (e.g., Virtual Personal Shopper Kit) Contract performance
To communicate with you about your order, account, or support requests Contract performance
To send you marketing communications (newsletters, new product launches, promotions) – only with your consent Consent
To improve our website, products, and customer experience Legitimate interest
To detect and prevent fraud, security incidents, or prohibited activities Legal obligation / Legitimate interest
To comply with applicable laws and regulations Legal obligation

3. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your information in the following limited circumstances:

3.1 Service Providers

We engage trusted third-party companies to help us operate our business. These providers have access to your data only to perform specific tasks on our behalf and are contractually obligated to protect your information:

 
 
Provider Type Example Data Shared
Payment processors Payonus, Flutterwave Payment information, billing details
Email service providers Mailchimp, Brevo (Sendinblue) Name, email address
Cloud storage & hosting Google Cloud, AWS Account data, purchase records
Analytics providers Google Analytics Usage data, IP address (anonymized)
Course delivery platforms Teachable, Kajabi, Gumroad Name, email, course access data

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government investigation).

3.3 Business Transfers

If GlambyAileen Ventures is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site.

3.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. International Data Transfers

GlambyAileen Ventures is based in Nigeria. Our servers and third-party service providers may be located in different countries, including Nigeria, the United States, the European Union, and the United Kingdom.

When we transfer your data internationally, we implement appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission

  • Data processing agreements with our service providers

  • Ensuring the destination country has adequate data protection laws (where applicable)

By using our Site and providing your information, you consent to the transfer of your data to countries that may have different data protection laws than your country of residence.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 
 
Data Type Retention Period
Purchase records & digital product licenses 7 years (for tax and legal compliance)
Customer support communications 3 years
Custom service data (measurements, inspiration photos) 2 years after last purchase, or until you request deletion
Marketing email list data Until you unsubscribe
Automatically collected usage data 14 months (anonymized after 30 days)

After the retention period ends, your data will be securely deleted or anonymized.

6. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal data. We are committed to honoring these rights for all users.

6.1 Rights for Nigerian Users (NDPR)

Under the Nigeria Data Protection Regulation (NDPR), you have the right to:

  • Access – Request a copy of your personal data we hold

  • Rectification – Correct inaccurate or incomplete data

  • Erasure – Request deletion of your data (subject to legal retention requirements)

  • Objection – Object to certain processing activities

  • Data Portability – Receive your data in a structured, machine-readable format

6.2 Rights for EU/UK Users (GDPR)

If you are in the European Economic Area (EEA) or United Kingdom, you have additional rights under GDPR, including:

  • Right to restrict processing

  • Right to withdraw consent at any time (without affecting the lawfulness of processing based on consent before withdrawal)

  • Right to lodge a complaint with your local supervisory authority (e.g., ICO in the UK, CNIL in France)

6.3 How to Exercise Your Rights

To exercise any of these rights, contact us at info@glambyaileen.com. We will respond within 30 days (or sooner if required by law). We may need to verify your identity before processing your request.

6.4 Marketing Opt-Out

You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any email or by emailing info@glambyaileen.com with “UNSUBSCRIBE” in the subject line. Please allow up to 10 business days for processing.

7. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it, including:

  • Encryption: All data transmitted between your browser and our Site uses SSL/TLS encryption (HTTPS)

  • Access controls: Only authorized personnel have access to personal data, and only as needed for their job functions

  • Secure payment processing: We do not store full credit card numbers; payments are processed by PCI-DSS compliant third-party gateways (Stripe, Paystack, etc.)

  • Regular security reviews: We conduct periodic assessments of our data protection practices

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. If we become aware of a data breach that affects your personal data, we will notify you and applicable authorities as required by law.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device.

8.1 Types of Cookies We Use

 
 
Cookie Type Purpose Duration
Essential cookies Enable core functionality (shopping cart, login, payment processing) Session & persistent
Preference cookies Remember your language, currency, and other settings Up to 12 months
Analytics cookies Track how you use our Site (e.g., Google Analytics) Up to 14 months
Marketing cookies Deliver relevant ads and measure campaign performance Up to 24 months

8.2 Your Cookie Choices

You can control cookies through your browser settings. Most browsers allow you to:

  • See what cookies are stored and delete them

  • Block third-party cookies

  • Block all cookies

  • Set preferences for specific websites

Please note: Disabling essential cookies may prevent our Site from functioning properly (e.g., you may not be able to complete a purchase).

8.3 Third-Party Tracking

We may use remarketing services (e.g., Google Ads, Meta Pixel) that place cookies to show you relevant ads on other websites. You can opt out of personalized advertising through:

9. Children’s Privacy

Our Site and Services are not intended for children under 18 years of age. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently collected data from a minor, please contact us immediately at info@glambyaileen.com, and we will take steps to delete that information.

10. Third-Party Links

Our Site may contain links to third-party websites, including fabric suppliers, payment gateways, and social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The “Last Updated” date at the top of this page indicates when changes were made.

If we make material changes, we will notify you by:

  • Posting a prominent notice on our Site

  • Sending an email to the address associated with your account (if you have made a purchase)

Your continued use of our Site after changes become effective constitutes your acceptance of the revised Privacy Policy.

12. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

GlambyAileen Ventures
Lagos, Nigeria

Email Contacts:

  • Privacy-related inquiries & data requests: info@glambyaileen.com

  • General customer support: info@glambyaileen.com

  • Legal matters: info@glambyaileen.com

Data Protection Officer (DPO):
We have not appointed a formal DPO as we are not currently required to do so under NDPR or GDPR. Please direct all privacy inquiries to info@glambyaileen.com.

13. Complaint Lodging

If you believe we have violated your data protection rights, you have the right to lodge a complaint with the relevant supervisory authority:

We encourage you to contact us first at info@glambyaileen.com so we can attempt to resolve your concern directly.

Acknowledgment

By using GlambyAileen.com, you acknowledge that you have read, understood, and agree to this Privacy Policy.